Policies

Our Guarantee

We stand behind the quality of all our products and our commitment to excellence 100%. If you are not satisfied please email Customer Service and we will be happy to help you.

Note: Our guarantee is only to the manufacturing of our products. If you believe the product you ordered has a manufactured defect contact Customer Service at customerservice@dragonflycandles.com. We will not issue refunds for scent dissatisfaction. In this case an exchange may be made if the product is returned unused and in the same condition as purchased.

Disclaimer

Dragonfly Candles®, LLC is not responsible for any injury, damage or loss due to improper use of our products. Please read and follow all product labels and the Product Care sheet provided with your order. You can also find this information on the Product Care web page.

Damaged Products

All damaged products must be reported to our Customer Service department within 10 days of receiving your shipment. Please email us at customerservice@dragonflycandles.com to report any damaged products. We will respond within 24 hours.

Privacy Policy

At Dragonfly Candles®, LLC we are committed to protecting the privacy of our customers. We guarantee your privacy. Any information we collect from you is used solely and exclusively by us. We will not sell, rent or trade your personal information to any third party.

Dragonfly Candles®, LLC
P.O. Box 354
Dexter, MI 48130
customerservice@dragonflycandles.com

Website designed and maintained by Tracey Lape